{"id":35956,"date":"2026-09-28T11:39:37","date_gmt":"2026-09-28T03:39:37","guid":{"rendered":"https:\/\/onechassis.com\/?page_id=35956"},"modified":"2026-09-28T11:46:01","modified_gmt":"2026-09-28T03:46:01","slug":"important-notice","status":"publish","type":"page","link":"https:\/\/onechassis.com\/es\/important-notice\/","title":{"rendered":"Important notice"},"content":{"rendered":"
\n

ONECHASSIS \u00b7 CUSTOMER SECURITY<\/p>\n

Important Notice
Payment & Fraud Prevention<\/span><\/h1>\n

Protect your order. Verify payment instructions before sending funds.<\/p>\n

\n

A change of bank details? Stop and verify.<\/h2>\n

We do not routinely change our receiving bank account. Never act on a claimed change based only on an email, WhatsApp message, or revised Proforma Invoice (PI).<\/strong> Independently confirm the beneficiary and bank details with OneChassis through a contact channel you have already verified before making payment.<\/p>\n<\/div>\n

We have encountered attempts to impersonate OneChassis and target our communication accounts. Fraudsters may use look-alike email addresses, copied WhatsApp profiles, fake PIs, or altered payment details to redirect your funds. A familiar name, company logo, or previous message history does not by itself prove that a payment request is genuine.<\/p>\n

Four checks before you pay<\/h2>\n
\n
\n
<\/svg><\/div>\n

01 \u00b7 BANK DETAILS<\/p>\n

Verify any change<\/h3>\n

Treat a new beneficiary, bank account, bank location, or payment method as a warning sign. Pause payment until the change is independently confirmed. An apparently official change notice is not enough.<\/p>\n<\/div>\n

\n
<\/svg><\/div>\n

02 \u00b7 PROFORMA INVOICE<\/p>\n

Check the full PI<\/h3>\n

Check the order reference, products, amount, currency, beneficiary name, and bank details against your confirmed order. If a replacement PI changes payment information, verify it before paying.<\/p>\n<\/div>\n

\n
<\/svg><\/div>\n

03 \u00b7 EMAIL & WHATSAPP<\/p>\n

Check who is contacting you<\/h3>\n

Inspect the complete email address and WhatsApp number, not just the display name or logo. Be cautious about new accounts, unexpected attachments, urgent requests, or instructions to keep a payment confidential.<\/p>\n<\/div>\n

\n
<\/svg><\/div>\n

04 \u00b7 INDEPENDENT CONFIRMATION<\/p>\n

Use a trusted second channel<\/h3>\n

Call a number you previously verified, or open our official website yourself. Do not use a phone number, link, or QR code supplied in the suspicious message to verify that same message.<\/p>\n<\/div>\n<\/div>\n

If something looks suspicious<\/h2>\n
    \n
  1. Pause the payment.<\/strong> Do not send funds, share passwords or verification codes, approve an unexpected login, or scan an unfamiliar account-linking QR code.<\/li>\n
  2. Verify independently.<\/strong> Contact your established OneChassis representative through a separate, previously verified channel. Simply replying to the same suspicious email or chat is not independent verification.<\/li>\n
  3. Keep the evidence.<\/strong> Preserve the original email, sender address or number, PI, message screenshots, and payment instructions so the request can be checked.<\/li>\n<\/ol>\n
    \n

    Already sent a payment you suspect is fraudulent?<\/h3>\n

    Contact your bank or payment provider immediately and ask about stopping or recalling the transfer. Notify OneChassis through a verified channel and report the incident to the appropriate local authorities. Recovery is not guaranteed, so prompt action matters.<\/p>\n<\/div>\n

    \n

    Unsure about a PI or payment request?<\/h2>\n

    Please verify with us before paying. Manually enter onechassis.com<\/strong> in your browser, or use contact details you have previously confirmed with our team.<\/p>\n

    Contact OneChassis for verification \u2192<\/a><\/p>\n<\/div>\n

    This notice is a security reminder, not an invoice or a bank-account change instruction. No payment should be made on the basis of this notice alone.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"ONECHASSIS \u00b7 CUSTOMER SECURITY Important NoticePayment & Fraud Prevention Protect your order. Verify payment instructions before sending funds. A change of bank details? Stop and verify. We do not routinely change our receiving bank account. Never act on a claimed change based only on an email, WhatsApp message, or revised Proforma Invoice (PI). Independently confirm...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-35956","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/onechassis.com\/es\/wp-json\/wp\/v2\/pages\/35956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onechassis.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onechassis.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onechassis.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onechassis.com\/es\/wp-json\/wp\/v2\/comments?post=35956"}],"version-history":[{"count":2,"href":"https:\/\/onechassis.com\/es\/wp-json\/wp\/v2\/pages\/35956\/revisions"}],"predecessor-version":[{"id":39102,"href":"https:\/\/onechassis.com\/es\/wp-json\/wp\/v2\/pages\/35956\/revisions\/39102"}],"wp:attachment":[{"href":"https:\/\/onechassis.com\/es\/wp-json\/wp\/v2\/media?parent=35956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}